A Workshop Controller plays a pivotal role in automotive and mechanical workshops, overseeing the efficient and smooth operation of the service department. This position involves managing and coordinating the workflow within the workshop, ensuring that repairs and maintenance tasks are completed within specified timelines and quality standards. The Workshop Controller liaises between service advisors, technicians, and customers, facilitating effective communication and addressing any concerns. Responsibilities may include scheduling appointments, allocating work to technicians, monitoring job progress, and ensuring the availability of necessary parts and equipment. Additionally, the Workshop Controller may be responsible for maintaining accurate records, managing inventory, and implementing safety and compliance protocols. Strong organizational, leadership, and communication skills are essential for success in this role, as Workshop Controllers play a crucial role in optimizing workshop efficiency and enhancing customer satisfaction.
Email address: recruitment@jacksons.je
Contact name: Zsofia
Employer: Motor Mall
